Hospitality Energy, Connectivity & Payments

Hospitality Sector Overview

Hotels, restaurants, bars and event spaces live or die by guest satisfaction. A Wi-Fi drop, a card terminal freeze or a shock energy bill can turn five-star reviews into complaints overnight. Hospitality operators must juggle energy-hungry kitchens, round-the-clock reservations, seasonal occupancy swings and PCI-DSS compliance, all while protecting razor-thin margins.

Bright Edge tackles those pain points head-on through sector-specific energy brokerage, rock-solid connectivity and wholesale-rate acquiring, so every check-in, room charge and table order runs smoothly.

Business Energy for Hospitality

Running HVAC, refrigeration, laundries and commercial kitchens drives huge kWh consumption. As a hospitality energy broker, Bright Edge analyses your half-hour load profile, peak seasons and contract end-dates, then tenders our wholesale network for tariffs built for 24/7 venues. Lock in green electricity to boost ESG scores or choose flexible contracts to hedge commodity swings. Group operators can unify multiple MPANs into one invoice, simplifying head-office admin.

• Fixed or flex tariffs tailored to occupancy cycles

• Forward-buy up to 12 months early for budget certainty

• 100 % REGO-backed power available tariffs to meet sustainability pledges

At-a-glance benefits

Broadband & Connectivity for Hospitality

Guests streaming UHD video, front-desk PMS, cloud POS and CCTV all compete for bandwidth. Bright Edge delivers symmetrical fibre up to 10 Gb and installs automatic 4G/5G fail-over for remote resorts, ensuring zero drop-outs at peak check-in. VLAN options separate guest and back-office traffic, protecting cardholder data and guaranteeing QoS for VoIP. Pop-up events or outdoor terraces? Rapid-deploy wireless links keep service uninterrupted.

• 99.9 % SLA with sub-second cellular fail-over for uninterrupted tills

• Private WAN or SD-WAN to connect multi-property estates securely

• Flexible scaling: burst extra bandwidth for conferences and festivals

Connectivity highlights

Payment & Card-Terminal Solutions for Hospitality

Guests expect contactless check-in, table-side payments and one-tap room charges. As a hospitality payments provider, Bright Edge supplies mobile, portable and countertop terminals plus EPOS integrations with PMS and restaurant systems. Wholesale MDRs typically cut card fees 15-30 %, and devices are PCI-DSS pre-configured. Pay-by-Link enables secure deposits for group bookings; tokenised recurring billing handles memberships or spa packages.

• NFC-ready terminals for Apple Pay/Google Pay and multi-currency wallets

• Single merchant ID for front desk, bar, restaurant and spa

• Chargeback mitigation tools and free PCI compliance portal

Payments perks

VoIP Telephony for Hospitality

Missed calls mean lost bookings. Our hospitality VoIP telephone system integrates with leading PMS platforms, routes overflow calls to reservations teams and supports in-room dialling without expensive PBX hardware. Snapshot wallboards show call-answer times, helping optimise staffing during dinner or check-out peaks. Inclusive minutes slash international call spend for concierge or reservations lines.

• Keep existing DDI ranges; zero-downtime porting

• Dynamic IVR for weddings, spa, F&B and housekeeping lines

• Seasonal scaling, add or remove extensions as occupancy changes

Voice advantages

How we deliver for your business

Send us a quick email or call outlining your current telecom, payments and energy usage or specific requirements. Our UK‑based team will respond promptly to clarify any details and schedule your personalised assessment.

Reach Out

We Design Your Solution

We analyse your existing setup, benchmark leading providers, and assemble a tailored bundle to meet your requirements. Then we prepare a no‑obligation quote focused on optimising performance, reliability, and cost savings for your business. ​

Approve & Enjoy

Once you approve our proposal, we’ll jump on a brief call to finalise timelines and ensure a seamless installation or migration. Then you start saving money and can relax, knowing your business is powered by an efficient, optimised setup, all consolidated onto one simple monthly invoice.

Frequently asked questions

How much can a hotel save on energy through Bright Edge?

Venues typically reduce electricity and gas spend by 15–30 %, depending on occupancy profile and existing tariffs.

Do card terminals support split bills and tips?

Absolutely. Hospitality-grade devices allow tips, room-posting, bill splitting and multi-language receipts.

Will switching broadband disrupt guest Wi-Fi?

No. We provision new circuits, test thoroughly and cut over during low-occupancy windows for seamless transition.

Can I lock in energy rates before my current deal ends?

Our forward-buy facility lets you fix tariffs up to 12 months ahead to avoid price spikes.

Can your VoIP integrate with our current PMS?

Yes—open SIP platform with connectors for Opera, Protel, Guestline and more

Do you handle PCI-DSS compliance for card terminals?

We provide a free PCI portal, quarterly scans (if needed) and step-by-step guidance to keep you compliant

Ready to delight guests and protect margins?

Get in touch today to see what Bright Edge can do for you - book your free, no-obligation utiltiy review by completing the contact form.