Hotels & B&B Energy, Connectivity & Payments

Hotels & B&B Sector Overview

Front-desk systems, guest Wi-Fi, 24 / 7 HVAC, laundries and around-the-clock card payments create a perfect storm of cost and complexity for hoteliers and B&B operators. Add seasonal occupancy swings, brand-standard uptime targets and PCI-DSS compliance, and margins can vanish overnight.

Bright Edge addresses every pressure point securing wholesale utility rates, installing rock-solid connectivity, integrating cloud VoIP with PMS platforms and slashing merchant-discount rates so you focus on hospitality, not headaches.

Business Energy for Hotels & B&Bs

Heating, cooling and water-heating alone can exceed 50 % of a property’s utility spend. As a hotel energy broker, Bright Edge analyses half-hour meter data, occupancy curves and contract end-dates, then tenders our wholesale network for tariffs tuned to 24-hour demand. Choose fixed rates for budget certainty or flex contracts to capture off-peak savings. Multi-property groups can synchronise renewals and consolidate invoices, while B&B owners enjoy one-to-one advice on switching. Green REGO-backed energy helps satisfy ESG targets and eco-savvy guests.

• Fixed or flex tariffs matched to shoulder and high seasons

• Forward-buy electricity & gas up to 12 months ahead

• 100 % REGO-backed electricity available for greener credentials

At-a-glance benefits

Broadband & Connectivity for Hotels & B&Bs

Buffer-free streaming, PMS sync, cloud POS, CCTV and smart-room IoT all depend on reliable bandwidth. Bright Edge provides symmetrical fibre up to 10 Gb with 4G/5G fail-over, guaranteeing uninterrupted guest Wi-Fi and back-office apps even in remote resorts. Private VLANs isolate guest traffic from cardholder data, and scalable contracts let you burst extra capacity for conferences or peak season, then scale down off-season.

• 99.9 % SLA with sub-second cellular fail-over options and redundancy

• SD-WAN or private MPLS interconnects multi-property estates securely

• Rapid wireless links for annexes, pool bars or outdoor venues

Connectivity highlights

Payment & Card-Terminal Solutions for Hotels & B&Bs

Guests expect one-tap check-in, table-side payments and zero fuss at checkout. As a hotel payments provider, Bright Edge supplies countertop, portable and mobile terminals plus EPOS integrations with PMS, restaurant and spa systems. Wholesale acquiring rates typically cut fees 15–30 %, while tokenised Pay-by-Link tools handle deposits and no-show charges securely. Chargeback mitigation tools and PCI-DSS support keep compliance simple.

• Devices handle pre-auth, split bills, gratuities and multi-currency wallets

• NFC wallets (Apple Pay / Google Pay) tap in < 1 second

• One merchant statement for front desk, restaurant, bar and spa

Payments perks

VoIP Telephony for Hotels & B&Bs

Missed calls mean missed bookings. Our hotel VoIP telephone system integrates with leading PMS platforms allowing automatic room status updates, wake-up calls and in-room dialling without expensive PBX hardware. Reservation overflow can route to central contact centres, while mobile apps let managers answer calls off-site. Inclusive minutes reduce international call spend for concierge desks.

• Keep your existing reception number; zero-downtime port

• Add/remove extensions to match seasonal staffing

• Call-recording for dispute resolution and staff training

Voice advantages

How we deliver for your business

Send us a quick email or call outlining your current telecom, payments and energy usage or specific requirements. Our UK‑based team will respond promptly to clarify any details and schedule your personalised assessment.

Reach Out

We Design Your Solution

We analyse your existing setup, benchmark leading providers, and assemble a tailored bundle to meet your requirements. Then we prepare a no‑obligation quote focused on optimising performance, reliability, and cost savings for your business. ​

Approve & Enjoy

Once you approve our proposal, we’ll jump on a brief call to finalise timelines and ensure a seamless installation or migration. Then you start saving money and can relax, knowing your business is powered by an efficient, optimised setup, all consolidated onto one simple monthly invoice.

Frequently asked questions

How much can a hotel save on utilities through Bright Edge?

Properties typically reduce combined electricity and gas spend by 15–30 %, depending on occupancy profile and current rates.

Do card terminals support pre-auth and room charging?

Absolutely. Devices handle pre-authorisation, incremental authorisation and automatic settlement at checkout.

Will broadband installation disrupt guest Wi-Fi or IPTV?

No. We provision and test new lines first, then switch outside trading hours for zero downtime.

Can I lock in energy rates before renewal?

Forward-buy facility secures wholesale prices up to a year in advance, shielding budgets from market spikes.

Can terminals handle tips and split bills?

Yes, our handheld readers support gratuities, bill splits and pay-at-table workflows.

Do terminals work around the hotel grounds?

Yes, portable Wi-Fi/Bluetooth readers or 4G devices keep taking payments outdoors.

Ready to elevate guest experience and protect margins?

Get in touch today to see what Bright Edge can do for you - book your free, no-obligation utiltiy review by completing the contact form.