Retail & High-Street Energy, Connectivity & Payments

Retail & High Street Sector Overview

Bustling footfall, seasonal peaks and slim margins define UK retail. Rising energy tariffs, unreliable in-store broadband or costly merchant-service fees can erode profit fast. Add multi-site management and PCI compliance, and overheads soon distract from selling. Bright Edge tackles each challenge with sector-specific energy brokerage, resilient connectivity and card-payment solutions, so you keep shelves stocked and tills ringing.

Business Energy for Retail & The High Street

Rising electricity prices, refrigeration loads and long trading hours can devour retail profit margins. As a retail energy broker Bright Edge analyses half-hour meter data, lighting schedules and HVAC runtimes for each branch, then tenders the market to lock in tariffs matched to your usage curve, whether you’re a single boutique or a national chain. Our high-street energy broker service also bundles 100 % REGO-certified green power, helping you satisfy CSR demands without paying a premium.

• Fixed or flex electricity & gas priced for extended opening hours

• Forward-buy options hedge up to 12 months ahead of renewal

• Hassle-free contract management, renewal and switching service

At-a-glance benefits

Broadband & Connectivity for Retail & The High Street

Lagging broadband stalls EPOS, denies contactless payments and frustrates customers. Bright Edge delivers retail broadband that’s symmetrical, uncontended where you need it, and backed by automatic 4G/5G as required. Multi-site groups can aggregate bandwidth onto one private network, ensuring stock checks, CCTV uploads and guest Wi-Fi never choke each other.

• 99.9 % SLA with sub-second cellular fail-over for uninterrupted tills

• Private WAN options to move inventory data securely between stores

• Scalable from 100Mb boutiques to 10Gb flagship outlets

Connectivity highlights

Payment & Card-Terminal Solutions for Retail & The High Street

Slow checkouts and hefty MDRs erode the shopper experience and your bottom line. As a retail payments provider we supply fixed, portable and mobile high-street card terminals plus EPOS integrations, all pre-configured and PCI-DSS ready. Our wholesale acquiring rates typically cut card fees 15-30 %, and terminals support Apple Pay, Google Pay and loyalty apps out of the box. For omnichannel merchants, Bright Edge adds Pay-by-Link and secure e-commerce gateways under the same merchant ID, unifying reporting and settlement.

• Countertop, Bluetooth/Wi-Fi and 4G readers for queue-busting mobility

• One merchant statement covering in-store, online and click-and-collect sales

• PCI portal and quarterly scans keep compliance hassle-free

Payments perks

VoIP Telephony for Retail & The High Street

Customers still call to reserve items, chase deliveries or click-and-collect, and they expect instant answers. Our retail VoIP telephone system replaces legacy ISDN with cloud PBX features: IVR menus that route callers by store, call-flow overflow to head office, and mobile apps so floor staff never miss a ring. Centralised reporting lets you compare answer times across branches, while inclusive minutes reduce call costs.

• Keep existing numbers; porting handled with zero downtime

• Burst extra lines for Black Friday or Christmas peaks, then scale down

• Call-recording and wallboard stats for training and service quality

Voice advantages

How we deliver for your business

Send us a quick email or call outlining your current telecom, payments and energy usage or specific requirements. Our UK‑based team will respond promptly to clarify any details and schedule your personalised assessment.

Reach Out

We Design Your Solution

We analyse your existing setup, benchmark leading providers, and assemble a tailored bundle to meet your requirements. Then we prepare a no‑obligation quote focused on optimising performance, reliability, and cost savings for your business. ​

Approve & Enjoy

Once you approve our proposal, we’ll jump on a brief call to finalise timelines and ensure a seamless installation or migration. Then you start saving money and can relax, knowing your business is powered by an efficient, optimised setup, all consolidated onto one simple monthly invoice.

Frequently asked questions

How much could my stores save on energy?

Retail clients typically cut electricity costs 15–30 %, depending on kWh usage and contract end-date.

Does VoIP work with existing EPOS?

VoIP runs separately; we simply port numbers and plug handsets or soft-phones into your network.

Will card-payment switching interrupt my tills?

No. We pre-provision terminals and settle test transactions before migrating, your tills keep taking payments.

Can I lock in energy rates before my current deal ends?

Our forward-buy facility lets you fix tariffs up to 12 months ahead to avoid price spikes.

Can you supply connectivity to shopping-centre units?

Yes. Leased lines, shared fibre or 4G/5G where cabling is restricted.

Do you handle PCI-DSS compliance for card terminals?

We provide a free PCI portal, quarterly scans (if needed) and step-by-step guidance to keep you compliant

Ready to cut retail overheads and boost uptime?

Get in touch today to see what Bright Edge can do for you - book your free, no-obligation utiltiy review by completing the contact form.