Wholesale hosted VoIP, reimagined
Built with modular setup, intelligent call handling and AI-driven features.
Beacon is a powerful, easy-to-use voice platform designed to make selling and managing business telephony simple
Meet Beacon, the intelligent voice platform
Beacon is the Bright Edge hosted voice platform, built from the ground up to remove the complexity traditionally associated with business telephony. Designed with partners in mind, Beacon combines powerful capability with an intuitive, modular approach that makes setup, management and ongoing changes straightforward.
Simple by design
Intelligent voice experience
Rather than rigid configurations, Beacon uses modular building blocks that allow voice services to be assembled visually and logically. This makes it easy to create, adapt and scale call flows as customer requirements evolve, without lengthy configuration or specialist intervention.
Beacon incorporates AI-driven call routing menus with configurable tone and voice inflection, enabling a more natural and professional caller experience. This intelligence helps reduce friction for callers while simplifying how voice services are managed behind the scenes.
Beacon is the Bright Edge hosted voice platform, built from the ground up to remove the complexity traditionally associated with business telephony. Designed with partners in mind, Beacon combines powerful capability with an intuitive, modular approach that makes setup, management and ongoing changes straightforward.
Why Beacon Hosted VoIP works for wholesale partners
Beacon supports everything from single-line users to complex multi-site voice deployments, allowing partners to standardise on one voice platform across their customer base.
One platform, multiple use cases
Fast and flexible deployment
The modular design of Beacon allows voice services to be configured and adapted quickly, reducing setup time and making ongoing changes simple as customer needs evolve.
Intelligent voice differentiation
With AI-driven call handling and routing options, Beacon enables partners to offer a more polished and intelligent voice experience that stands out from traditional hosted voice platforms.
Beacon is designed to make hosted voice easy to sell, deploy and manage, giving partners a modern voice platform that delivers real value to customers without adding operational overhead.
Predictable recurring revenue
Hosted voice services provide stable, recurring revenue and create natural opportunities to layer additional services alongside connectivity.
Beacon is delivered, provisioned and supported through the Bright Edge wholesale platform, providing partners with a consistent and streamlined experience across ordering, management and ongoing support.
Delivered through the Bright Edge wholesale platform
Bright Edge manages the underlying delivery, coordination and support behind the scenes, allowing partners to focus on their customers rather than platform administration. By using the same wholesale platform across connectivity and voice, partners benefit from a unified operational model that supports scale and long-term growth.
AI-powered call insights
Beacon includes an optional AI call analysis add-on that enhances voice services with real-time intelligence. This add-on is designed to help businesses capture value from every call without changing how their teams work.
Calls can be analysed in real time to generate automatic notes, summaries and suggested follow-up actions. This helps improve call outcomes, supports internal workflows and ensures important information is not lost, while partners benefit from an additional value-added service that can be positioned across the Beacon portfolio.
Beacon voice, built to scale with your customers
Designed for multi-user and multi-site business environments, Beacon Core provides a full hosted voice solution for organisations that rely on voice as a core part of their operations. It supports office-based teams, hybrid workers and remote users through desktop handsets and softphone applications on mobile devices, delivering a consistent voice experience wherever teams are working.
Beacon Core
Beacon is designed to support a wide range of business voice requirements through a simple and flexible product structure. Each Beacon option aligns clearly to specific customer needs, allowing partners to position the right solution quickly and confidently.
Beacon Pulse
A single-line hosted voice solution built for simplicity. Beacon Pulse is ideal for low-volume users, small offices or individuals who need a straightforward voice service. With support for mobile softphone use, Beacon Pulse allows users to make and receive business calls on their mobile devices without relying on personal numbers.
Business-grade voice delivery and support
Beacon is delivered on reliable, business-grade infrastructure designed to support consistent voice quality and dependable service delivery for business customers.
Support, service management and escalation are handled through Bright Edge, giving partners a single point of contact and a clear support structure. This ensures issues are managed efficiently and professionally, while protecting partner customer relationships and maintaining a high standard of service.
Are you ready to add hosted voice to your wholesale portfolio?
If you are looking for a wholesale platform that removes complexity, protects your customer relationships and supports long-term growth, Bright Edge provides a simple and trusted foundation for reselling connectivity and voice.
Deliver intelligent, flexible voice solutions to your business customers without the operational complexity of managing platforms or suppliers. Beacon gives partners a powerful hosted voice offering that is easy to deploy, simple to manage and built to scale.
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Bright Edge Networks Limited
Company No. 16393830
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